Vous avez le droit d’annuler votre commande dans les 30 jours sans donner de raison.
La date limite d’annulation d’une commande est de 30 jours à compter de la date de réception des marchandises ou de la prise de possession du produit par un tiers que vous avez désigné et qui n’est pas le transporteur.
Pour exercer votre droit de rétractation, vous devez nous informer de votre décision au moyen d’une déclaration claire.
Vous pouvez nous informer de votre décision par courrier électronique hello@lynkx.eu
Nous vous rembourserons au plus tard 30 jours à compter du jour où nous recevrons les marchandises retournées. Nous utiliserons les mêmes moyens de paiement que ceux que vous avez utilisés pour la commande et vous n’aurez pas à payer de frais pour ce remboursement.
Pour que les marchandises puissent faire l’objet d’un retour, veuillez vous assurer que :
Les marchandises suivantes ne peuvent pas être retournées:
Nous nous réservons le droit de refuser le retour de toute marchandise qui ne remplit pas les conditions de retour ci-dessus, à notre seule discrétion.
Vous êtes responsable du coût et du risque de nous retourner les marchandises. Vous devez envoyer les marchandises à l’adresse suivante:
29 Chemin du Vieux Chêne, 38240, MEYLAN, FRANCE
Nous ne pouvons pas être tenus responsables des marchandises endommagées ou perdues lors du renvoi. Nous ne sommes pas en mesure d’effectuer un remboursement sans le reçu réel de la marchandise ou la preuve de réception de la livraison.
Si les marchandises ont été marquées comme étant des cadeaux lors de leur achat puis expédiées directement chez vous, vous recevrez un crédit-cadeau pour la valeur de votre retour.
Si le produit n’était pas marqué comme un cadeau lors de l’achat, ou si le donneur de cadeau a fait expédier la commande à lui-même pour vous la remettre plus tard, nous enverrons le remboursement au donneur de cadeau.
si vous avez des questions sur notre politique de retour et de remboursement, veuillez nous contacter par e-mail hello@lynkx.eu
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